# Contributor not receiving email notifications for @mentions

**URL:** <https://forum.plane.so/t/contributor-not-receiving-email-notifications-for-mentions/331>\
**Category:** Support\
**Created:** [September 18, 2026, 8:43am UTC](https://forum.plane.so/t/contributor-not-receiving-email-notifications-for-mentions/331 "2026-09-18T08:43:42Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Isi](https://forum.plane.so/letter_avatar_proxy/v4/letter/i/c89c15/32.png) [@Isi](https://forum.plane.so/u/Isi)\
**Post date:** [September 18, 2026, 8:43am UTC](https://forum.plane.so/t/contributor-not-receiving-email-notifications-for-mentions/331/1 "2026-09-18T08:43:42Z")

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Hi everyone,

I have two related questions regarding notifications:

1. I added a colleague as a Contributor to a project and mentioned him using @username, but he did not receive an email notification. Are there any notification settings or role limitations I may have overlooked?

2. I also found the February 2026 bug report regarding missing notifications for users configured as “Intake responsible”. It was mentioned that a fix/enhancement was being worked on. Has this issue been fully resolved in the meantime, and are Intake notification emails expected to work by default now?

Thanks for any insights!

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**Author:** ![imHarsha](https://forum.plane.so/letter_avatar_proxy/v4/letter/i/bb73d2/32.png) [@imHarsha](https://forum.plane.so/u/imHarsha)\
**Post date:** [September 18, 2026, 10:23am UTC](https://forum.plane.so/t/contributor-not-receiving-email-notifications-for-mentions/331/2 "2026-09-18T10:23:57Z")

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Hey @Isi, thanks for reporting this. @-mentions should trigger email notifications regardless of role, we’ll check on this and get back to you. As for Intake, this is resolved and notification emails are working as expected.