# Email notification using SMTP

**URL:** <https://forum.plane.so/t/email-notification-using-smtp/334>\
**Category:** General\
**Tags:** commercial\
**Created:** [September 21, 2026, 9:32am UTC](https://forum.plane.so/t/email-notification-using-smtp/334 "2026-09-21T09:32:49Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![pavan](https://forum.plane.so/letter_avatar_proxy/v4/letter/p/439d5e/32.png) [@pavan](https://forum.plane.so/u/pavan)\
**Post date:** [September 21, 2026, 9:32am UTC](https://forum.plane.so/t/email-notification-using-smtp/334/1 "2026-09-21T09:32:49Z")

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Hi all,

We have deployed Plane self-hosted commercial edition on AWS and integrated **Amazon SES** for email notifications such as workspace invitations and issue assignments. SES is configured with our corporate `@xyz.com` identity, including DKIM, SPF, and DMARC, and emails are successfully delivered to external Gmail accounts. However, emails sent from Plane to our corporate `@xyz.com` users are not being received, even though SES shows no rejects or bounces. Has anyone faced a similar issue with corporate email delivery, or can you suggest any additional Plane/SES configuration or troubleshooting steps?

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**Author:** ![saurav.das](https://forum.plane.so/letter_avatar_proxy/v4/letter/s/ea666f/32.png) [@saurav.das](https://forum.plane.so/u/saurav.das)\
**Post date:** [September 21, 2026, 5:10pm UTC](https://forum.plane.so/t/email-notification-using-smtp/334/2 "2026-09-21T17:10:04Z")

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Thanks for the detailed setup info, @pavan. This does look like it could be related to your SES configuration, but to help rule out anything on Plane’s end, could you try the following:

Go to your SMTP configuration in Plane and click Send Test Email, then check the worker container logs for any errors?

Let us know what you find.