Guest permission for pages and tasks

Support Using Plane
1

Hi Team,

We’ve noticed an issue affecting guest users (our clients) in our Plane workspace.

It appears that guests can no longer:

  • access the Pages tab (they get a notification that page is not published),
  • view tickets created by other team members (they can only see tickets they created themselves),
  • see comments added to tickets by other users.

Additionally, tickets reported a few months ago (e.g. in May and June) also seem to be unavailable to them.

Could you please investigate whether this is a known issue or if there has been any recent change to guest permissions?

Thanks!

2

Hi @meg, we’ve already identified this issue and the team is working on a fix, we’ll update you as soon as it’s live.