I set up some PR integrations to move work items across the board but they don’t seem to work. Plane manages to post a comment in the GitHub PR to link the work item but even though I set to move the item to done when it merges, nothing happens.
You need to reference the work item in your GitHub PR using the format [WEB-344]. Please follow this guide to configure your PR, as this format is required for automatic work item state updates when the PR is merged. Let us know if you need any further assistance.