Not sure what is happening but for a bit now, when trying to log in via the Mobile App, it fails to load the details and gives the error “Sorry, we are unable to get your info” Make sure your are online and log back in."
My Plane server is running behing a reverse proxy on version v2.6.0, and I am able to log in through the web, but just not on the mobile app on iOS.
Please let me know which logs to include in here to assist (I’ve already updated and reinstalled the app from the App Store and that didn’t fix anything.
Hey, could you please confirm whether you’re using Kubernetes (K8s) or Docker Compose?
Also, are your routes managed by the Plane proxy, or did you configure them directly at your proxy/ingress level?
If you configured the Plane-related routes yourself in the proxy/ingress, could you please confirm that the /graphql/ route is present and correctly pointing to the plane-api pod/container?
I am using Docker Compose and I just have a simple reverse proxy from my local systems IP in my case (http://10.50.0.40:80) outwards to the internet.
I can check the plane config to see if the Graphql route is set up, but haven’t changed much in the config other than a simple reverse proxy.
I think my Plane installed might be bricked, so might need to reinstall Plane and have been having some issues with the commercial version, so been meaning to change to the community version for some time, also as the price has been a bit high for me.
So I think we can close this one as the community version can’t integrate into the Mobile App.
Can u please confirm once that your caddyfile or plane config has /graphql/entry
cmd to check-
docker exec -it <plane_proxy_container_id> cat /etc/caddy/Caddyfile